How do I receive my quote?
Your custom printing quote will be prepared and sent back to you via the email you provide.
How long does it take to get my price?
On average, our expert estimators will respond within 8 to 16 business hours. However, some complicated print products may require multi-stage pricing. This extends the time required to calculate the price of your custom order. In this case, your price will be ready within 24 business hours.
How do I upload my files?
Once you have approved and paid for your custom order, you will be required to provide us with your design files. You may send an email to firstname.lastname@example.org with your attached files. Make sure to include your order number.
What design files do you accept?
We accept the following files:
JPG, JPEG, PSD, AI, TIF, TIFF, EPS, PDF
Do you require payment before you begin production?
Payment is required to start production on your custom order. We currently accept most major credit cards and Paypal.
Can I use coupons for custom orders?
No. Coupons can only be applied to standard Oubly products.